BulkSMS Services
CPaaS
All routes operational · 99.97% uptime
BulkSMS Services routes transactional, OTP, and promotional messaging differently for every industry we serve. Pick the playbook closest to your operation, and the routes, sender IDs, and compliance templates are already configured.
No credit card · 9-day average enterprise onboarding · SOC 2 Type II audited annually
Every card below is a configured stack: pre-approved sender IDs, compliance templates, and CRM connectors mapped to the workflows your team already runs.
Klarna replaced three regional SMS vendors with BulkSMS Services' direct Tier-1 routes and unified the OTP flow under one webhook, cutting median delivery from 3.1s to 740ms.
Decathlon's promotional queue was absorbed at peak with DLR webhooks returning in under 1.2 seconds, allowing the merchandising team to throttle by region in real time.
Careem migrated 4.2M monthly driver notifications to a single BulkSMS Services workspace with geo-routed sender IDs, reducing missed-dispatch incidents during Friday surge windows.
Yes. Our in-house compliance team maintains pre-approved templates in 32 regions including TRAI DLT (India), TCPA (US), GDPR (EU), and Ofcom (UK). You submit content; we handle the entity, header, and template registration end-to-end.
For our 190 direct-route countries, alphanumeric sender IDs are typically live within 24 hours. Long-code and short-code provisioning follows carrier SLAs (3–10 business days depending on region).
Median gateway latency on direct Tier-1 routes is under 800 ms globally. US and EU routes typically return DLR webhooks in under 1.2 seconds end-to-end, with 99th-percentile figures published in your dashboard.
Yes. WhatsApp Business onboarding is included in the free trial, and the same API key, billing wallet, and webhook configuration handle both channels. Fallback rules (WhatsApp → SMS) can be set per template.
The SLA covers platform availability for the API and SMPP endpoints. Direct Tier-1 carrier routes in 190 countries are monitored continuously by our 42-person NOC, and credits are issued automatically when monthly uptime falls below 99.95%.
Average completion time for new enterprise accounts is 9 days, down from 31 days in 2020. A solutions engineer owns the rollout end-to-end: routing decisions, compliance review, load testing, and go-live checklist.
Yes — our free SMS ROI calculator is used by 41,000+ marketers and is the first tool we publish for new buyers. It's linked from the docs page and requires no account to run scenarios.
Twelve pre-built connectors ship on day one, including HubSpot, Salesforce, and Zoho. Median integration time across the connector library is 11 minutes via REST API, SMPP, or the visual flow builder.
Pick the playbook closest to your operation, plug in our REST API or one of 12 pre-built CRM connectors, and launch in under 15 minutes. We hand you 100 SMS credits on signup so the first send costs nothing.
