What does the free trial include and do the credits expire?

Every new account receives 100 SMS credits applied automatically on signup. Credits remain valid for 30 days from issue and can be sent to any of the 190 directly-routed countries at the standard per-country rate. No credit card is required to activate the trial.

Are there setup fees, monthly minimums, or hidden charges?

No. BulkSMS Services charges only per-message on a prepaid wallet model. There are no platform fees, no monthly minimums, no carrier pass-through surcharges, and no charge for incoming DLR webhooks or API calls. Volume commitments are optional and always discount-on-top, never gated behind a contract.

How are overages billed if I exceed my monthly volume?

Overage messages draw from your prepaid wallet at the same per-country rate as your committed volume — there is no penalty tier or premium rate. Wallet top-ups are accepted from $50 via card or wire, and enterprise accounts can switch to postpaid invoicing with NET-30 terms at 500,000 messages/month.

Do I pay separately for WhatsApp, voice, or RCS?

WhatsApp Business API is billed per-conversation using Meta's published conversation-based pricing plus a flat 12% platform fee — your invoice shows both line items transparently. Voice minutes and RCS messages are billed per-country on the same rate grid as SMS, viewable in the dashboard before you enable each channel.

Are regulatory or DLT template fees included?

Yes. Template registration for India TRAI DLT, UAE TCR, and Saudi CITC is handled by our in-house compliance team at no additional cost. You get access to pre-approved templates in 32 regions and a dashboard view of registration status; custom template registration is included for enterprise plans.

Do you offer enterprise or non-profit discounts?

Volume tiers kick in at 250,000 messages/month and stack on top of the published rates — typical enterprise customers at 5M+ messages/month see effective US rates between $0.0028 and $0.0034. Registered non-profits and academic institutions receive an additional 15% discount on all routes; contact sales with your verification documents.

Pricing · Transparent · Direct-route

Messaging infrastructure that delivers.

$0.0042/SMS on the US route · 190 direct-route countries · 99.95% uptime SLA. Mid-market teams ship SMS, WhatsApp, and voice without reseller markup.

$0.0042US / SMS 190direct-route countries 99.95%platform SLA 14.2Bmessages since 2012

Get a Free Trial — 100 SMS Credits Read the API docs

No credit card. Volume tier auto-applies at 50k+ messages/month.

Country	Route type	DLR	Effective rate	vs. mid-market avg.	Notes
United States	Tier-1 direct	Included	`$0.0042` / SMS	−22%	Short code + 10DLC, A2P registered
United Kingdom	Tier-1 direct	Included	`$0.0220` / SMS	−18%	Ofcom-registered originator
India	Tier-1 direct	Included	`$0.0118` / SMS	−27%	TRAI DLT templates, 32 regions pre-approved
Germany	Tier-1 direct	Included	`$0.0350` / SMS	−19%	EU GDPR-ready, Frankfurt hub

Need a country not listed? Check the full 190-country matrix in our API docs or talk to sales — every route is direct, no reseller hops.

Monthly volume

Total outbound messages across SMS, WhatsApp, and OTP verification channels. Most of our mid-market customers sit between 50k and 1M messages/month at launch.

Example: 250,000 messages

Country mix

Weight by destination. A US-heavy mix prices closer to the $0.0042 anchor; an EU/UK mix shifts the blend toward $0.022–$0.035 per SMS. We bill per destination, not per account.

Example: US 60% · UK 25% · DE 15%

WhatsApp share

WhatsApp Business is billed per conversation (24-hour session), not per message. Shifting 20–35% of promotional traffic to WhatsApp typically reduces blended spend by 12–28% for engagement-heavy campaigns.

Example: 25% on WhatsApp

Sample monthly spend · 250k mixed-channel campaign

SMS (187,500 × blended $0.0114) $2,137.50

WhatsApp Business (62,500 conversations × $0.0420) $2,625.00

DLR + webhook receipts Included

Total estimated monthly spend $4,762.50

Figures assume standard volume tier. Use the free trial to validate delivery on your actual destinations before committing.

Get a Free Trial — 100 SMS Credits See industry templates

Buying criterion BulkSMS Services Mid-market average

Effective US route rate

Per-SMS at 250k messages/month tier.

$0.0042 / SMS

$0.0054 / SMS

Platform uptime SLA

Contractual, with credits on miss.

99.95%

99.50%

Median integration time

REST API or SMPP, first 200 OK.

11 minutes

~4 hours

First-response support

Median, 24/7, in-house engineering.

< 4 minutes

~38 minutes

Source: BulkSMS Services internal benchmarks, 2024 G2 Mid-Market Grid (2,140 verified reviews), and public pricing pages of four comparable CPaaS vendors as of January 2026.

99.95%

Platform uptime SLA

Backed by credits, audited monthly. 99.97% actuals over the trailing 90 days.

< 1.2s

DLR webhook latency

Real-time delivery receipts hit your webhook in under 1.2 seconds, p95.

11min

Median integration

First 200 OK on REST API or SMPP. 12 pre-built CRM connectors included.

24/7

In-house engineering

No outsourced tier-1. 42-person NOC across Singapore, Frankfurt, Mumbai, Atlanta.

ISO 27001 certified since 2017 SOC 2 Type II audited annually GDPR · TCPA · TRAI DLT · Ofcom covered 97.4% client retention · 8 quarters

Do trial credits roll over if I don't use them?

No. The 100 free SMS credits are intended as a delivery-quality check on your actual destinations. They expire 30 days after account creation. Paid credits do not expire.

How does overage billing work if I exceed my monthly tier?

Overage auto-applies at the next tier's per-SMS rate. You'll see it in the dashboard before the billing cycle closes, and we notify your account owner at 80% and 100% of contracted volume.

Can I consolidate billing across multiple countries?

Yes. Single MSA, single invoice in USD, EUR, GBP, SGD or INR. Multi-country consolidation is the default for accounts above 250k messages/month and removes per-destination admin overhead.

Are DLT registration and regulatory template fees included?

In-house compliance handles entity registration (DLT, 10DLC, A2P) at no additional cost on standard routes. WhatsApp Business conversation-based pricing is transparent per the Meta rate card — no markup on our side.

Get a Free Trial — 100 SMS Credits Talk to sales engineering

Messaging infrastructure that delivers.

Per-country SMS rates — direct Tier-1 routes in 190 countries.

Estimate your monthly SMS spend in 30 seconds.

Monthly volume

Country mix

WhatsApp share

How we compare to typical mid-market SMS providers.

Effective US route rate

Platform uptime SLA

Median integration time

First-response support

The reliability behind the rate.

Platform uptime SLA

DLR webhook latency

Median integration

In-house engineering

Pricing questions, answered straight.

Do trial credits roll over if I don't use them?

How does overage billing work if I exceed my monthly tier?

Can I consolidate billing across multiple countries?

Are DLT registration and regulatory template fees included?